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04-27-2018, 08:54 PM
Problem Getting DreamMapper to Download SD Card Data from Mac OS to DreamMapper Site
Data Dream Mac Os Downloads
I'm new to the Apnea Board and am seeking some advice on the best software designed for a Mac. OS laptop to use to track my therapy data, doing the upload from the SD card in my Phillips Dream Station CPAP to a website that will upload and show the data. Can anyone in this forum give me advice about which therapy data trackers, aside from Phillips DreamMapper, work best with a Mac OS laptop? I'm looking for software that's intuitive and easy to use and work with. Previously, I was using DreamMapper on my Windows 10 laptop, putting my Dream Station's SD card into my laptop's card reader and having the DreamMapper Data Card Uploader upload the data to the mydreammapper.com website. After switching to a MacBook Pro laptop and installing the Mac version of the Data Card Uploader on my laptop, I'm finding that while the card uploader app sees and recognizes the SD card sitting in my Mac's card reader, it's giving me an error message that it can't upload the data from the card to the mydreammapper.com website. It advises me to either upgrade to the newest data card uploader software, which I'm assuming is what is available at the DreamMapper download site I used to download the data card uploader app, or to contact Phillips tech support. I contacted Phillips tech support both via email and also on their online chat at their site and have had no success with either method. They never responded to my email and, even though the online chat indicates that my wait time for the next available agent is a minute, after waiting for almost a half an hour, I was never connected to an agent. So, I've decided that I'm done with DreamMapper (also because I've read about other people having problems with the app and being unhappy and frustrated with it) and would like to use a different application. At the mydreammapper website, I can generate a report and see the data from previous uploads I did when I was using a Windows 10 laptop. And, I also know that it's not the SD card, itself, since my sleep dr was able to upload all of the data from the SD card to whichever app he uses (and, he printed out those results to go over with me at my appointment with him yesterday, 4/26). While my Dream Machine has the modem and Bluetooth turned on and I could download the DreamMapper app to my smartphone, I would prefer to use the SD card and my laptop not only because it's more convenient for me but also because I've read reviews in which several people have had no success with this mobile app/wifi/bluetooth configuration.
I've read about the Sleepy Head app, but would like to get peoples' input and perspectives on it-- for example, does the Mac version of the software really work with a Mac OS, how intuitive is the software, and how easy is it to install and work with on a consistent basis? I also see in the Sleepy Head tab at this Apnea Board Forum, there's a beta version available for download. Has anyone had any experience with this beta version? And, does it expire once it's out of beta mode, meaning that I would have to pay for a non-beta version?
Any advice would be greatly appreciated.
Thanks!
I've read about the Sleepy Head app, but would like to get peoples' input and perspectives on it-- for example, does the Mac version of the software really work with a Mac OS, how intuitive is the software, and how easy is it to install and work with on a consistent basis? I also see in the Sleepy Head tab at this Apnea Board Forum, there's a beta version available for download. Has anyone had any experience with this beta version? And, does it expire once it's out of beta mode, meaning that I would have to pay for a non-beta version?
Any advice would be greatly appreciated.
Thanks!